Name: Custom Thermal Printer Roll Labels
Brand: Avery
SKU: rolls

Question 1

Can I print on WePrint labels when I receive them? Can I order them blank and then print on them?

Accepted Answer

Due to the coating on WePrint products, they cannot be run through personal inkjet or laser printers.

Secondary printing is currently only available on our White UltraDuty Film, White Film and Chrome Film roll labels with the Thermal Transfer Printable (Glossy) option on select thermal transfer printers. The rest of our label stock does not feature a top coat and should not be run through a secondary printer. If you need a custom application or have questions about secondary printing, please contact our Consumer Care Center.

Question 2

How do I upload and design my artwork or choose my label size?

Accepted Answer

You can either upload your own design or use the free Avery Design & Print software to personalize one of our professional templates. If you have your own artwork, it can be uploaded to our design software. See our Artwork Guidelines on how to upload designs.

Unsure of the exact size label you need for your item? Follow our step-by-step measuring guide to find the proper fit. For card products, view the WePrint card size comparison chart

If you have questions concerning artwork, please call our Consumer Care Center at (800) 942-8379 or email us at solutions@avery.com for more assistance.

Question 3

Are WePrint labels safe to use on food products?

Accepted Answer

WePrint labels include FDA-compliant* adhesives that are safe for indirect food contact. They are suitable for food and beverage labeling applications where the label is separated from the food by a functional barrier such as glass. For more information read this compliance regulation definition. Please note: This regulation does not mention temperature restrictions, however, Avery recommends that its adhesives should be kept at room temperature or below to be considered food safe. Adhesives exposed to conditions hotter than room temperature may require further migration testing to determine if they are suitable for the application.

If you have any concerns about your application, please call our Consumer Care Center at (800) 942-8379.

* FDA Compliance: Title 21, Section 175.105 of the Code of Federal Regulations (21 CFR 175.105)

Question 4

What are the shipping methods and delivery times I can select from?

Accepted Answer

Shipping Methods are: (for US residents only)

Economy: 5-9 business days via USPS
Standard: 5-7 business days via UPS
Priority: 4-5 business days via UPS
Rush: 3-4 business days via UPS

Question 5

My order has not arrived yet. How can I check the status?

Accepted Answer

To check on the status of your order, it's simple:

Go to www.avery.com.
Log on to your My Account.
Select My Orders.

You'll see the current status of your pending order(s) here, as well as the history of your previous orders. Your shipment's tracking number can be found here as well, once your order has shipped.

Question 6

Do I have to create an account to order product?

Accepted Answer

Yes, and it's very easy. There are three ways you can create an account.

When you click My Account at the top of the page
When you save a project you will be prompted to create an account
When you check out

Once you create your account, simply log in the next time you visit or place an order.

Question 7

What's the difference between waterproof & water-resistant labels?

Accepted Answer

Water-resistant labels are good for products that may get splashed, rinsed, or wiped off but will not be submerged in water.

Waterproof labels work better on products that will get submerged in ice or water, or are exposed to extreme temperatures or outdoor environments.

Question 8

What is your guarantee?

Accepted Answer

We want you to be completely satisfied with your order. That's why we stand behind our 100% Satisfaction Guaranteed policy.

If you are not satisfied with the products and/or printing contact our Consumer Care Center within 90 days of receiving your order and we’ll do our best to make it right. Please be aware that some items may be subject to a restocking fee. No hassles, no hurdles. 100% satisfaction guaranteed—that’s our promise to you.

Question 9

What shapes and sizes are available in your roll labels?

Accepted Answer

We offer a wide variety of popular shapes and sizes. See our Roll Label catalog to see a list of available shapes and sizes. If you don't see what you're looking for, please call our Consumer Care Center at (800) 942-8379 or email us at solutions@avery.com for a quote.

Question 10

What is the largest and smallest roll label you can make?

Accepted Answer

See our label products for our complete list of label sizes that we stock. If you need a custom size, please call our Consumer Care Center (800) 942-8379 or email us at solutions@avery.com.

Question 11

Can I run my labels through a secondary printing process?

Accepted Answer

Currently only select label materials are top coated to run through a secondary printing process.

Secondary printing is currently only available on our white film and chrome film roll labels with the Thermal Transfer Printable (Glossy) option on select thermal transfer printers. The rest of our label stock does not feature a top coat and should not be run through a secondary printer. If you need a custom application or have questions about secondary printing, please call our Consumer Care Center at (800) 942-8379, or email us at solutions@avery.com.

Question 12

What if I want label stock that you don't offer?

Accepted Answer

If you have a specific custom application, please call our Consumer Care Center at (800) 942-8379 at or email us at solutions@avery.com for a quote.

Question 13

Is there an easy way to determine what size label I need?

Accepted Answer

Yes, we have a Measuring Guide to help you get the right label fit for your packaging or container. We recommend choosing an existing shape and size to save you time and money, but custom sizes are available for free. Just call our Consumer Care Center at (800) 942-8379 or email us at solutions@avery.com.

Question 14

What is the largest roll you can produce?

Accepted Answer

The largest outer diameter we can produce on our rolls is 12'. If you have specific requirements for your roll diameter or number of labels on a roll, please call our Consumer Care Center at (800) 942-8379 at or email us at solutions@avery.com for more assistance.

Question 15

Does it matter what direction the labels come off of the roll?

Accepted Answer

The way the labels come off the roll is called the unwind direction. If the labels are applied by hand, the unwind direction is not critical. If the labels are machine applied or dispensed, then it is very important that you have the proper unwind direction for your machine or dispenser in order to apply the labels correctly on your container or packaging. Most label application machines have only one direction that a product can be moved across the label applicator. So, it's important that you verify what unwind direction you need.

You will most likely need to verify the unwind direction by consulting your machine's manual, the company applying the labels for you, or you may have to contact the machine manufacturer. We cannot tell you which roll direction is right for you because we do not manufacture labeling applicators. If you do need a certain roll unwind direction, please make sure you know how your label orientation will be impacted by the size label you select. For instance a 2' x 4' roll label is not the same as a 4' x 2' label. When we send you your proof if we think the size label you chose is incompatible with the roll direction we will let you know if we have a better size in stock, or if you need to order a custom size at no charge.

Question 16

What core sizes are available in your rolls, and are they important?

Accepted Answer

Our labels are supplied on 3' inner diameter corrugate paper cores. The core diameter is important if you are running the labels through a secondary printing and/or application process. If you need a different core size, please call our Consumer Care Center at (800) 942-8379 or email us at solutions@avery.com.

Question 17

Is the corrugate paper core recyclable?

Accepted Answer

Yes, the core is made from recycled paper and can be recycled as well.

Question 18

Can roll labels be auto-applied or auto-dispensed?

Accepted Answer

Yes, your roll labels are designed to be auto-applied or dispensed by machine if desired. Labels can be hand applied as well. If you are unsure of the unwind direction or roll outer diameter needed, please call our Consumer Care Center at (800) 942-8379 or email us at solutions@avery.com for assistance.

Question 19

Which should I choose—roll labels or sheets?

Accepted Answer

It is more cost-effective to order roll labels when a large quantity is needed. Roll labels can be applied with a machine or by hand. Machine application offers an easier, faster and more precise placement of labels, but hand application is also simple when using roll labels. There are also more materials available in our roll catalog and they can be varnished or laminated for extra durability.

Sheet labels are perfect for small-quantity orders. They are designed for hand application only and are great for one-time promotions, small events or new businesses just starting out.

Question 20

What is the core size of your roll labels?

Accepted Answer

The core size refers to the diameter of the inner core of roll labels. All of our roll labels come on a 3' corrugate paper core.

Question 21

Can I get a custom size?

Accepted Answer

Yes, we offer custom sizes. Pricing will vary depending on your requirements. To receive a custom quote with the size, material, finish and quantity you are looking for, please call our Customer Care Center at (800) 942-8379 or email us at solutions@avery.com.

Question 22

How long will it take to receive my roll order?  If “Rush” is the fastest shipping option, why does it take so long to arrive?

Accepted Answer

Roll orders are processed and shipped 3 business days (M-F) after you approve your proof(s). Regardless of your selected shipping method, roll orders can only be processed and shipped after you’ve approved your proof(s). How quickly your order arrives depends on whether you choose rush, priority or standard shipping. Rush shipping, our fastest shipping method, delivers your order one day after shipment leaves our plant.

Question 23

Can I print on roll labels when I receive them? Can I order them blank and then print on them?

Accepted Answer

Secondary printing is currently only available on our White UltraDuty Film, White Film and Chrome Film roll labels with the Thermal Transfer Printable (Glossy) option on select thermal transfer printers. The rest of our label stock does not feature a top coat and should not be run through a secondary printer. If you need a custom application or have questions about secondary printing, please call our Consumer Care Center at (800) 942-8379, or email us at solutions@avery.com.

Question 24

How many labels are on a roll?

Accepted Answer

This depends on the size of your order. If you have a specific request, you can add this to the “Special Request” section when placing your roll order and we’ll do our best to accommodate your needs.

Question 25

What is white underprint?

Accepted Answer

White underprint is the ability to print white ink on your labels to help lighter colors stand out on transparent labels. Check out the images below to view examples of the materials with and without white ink underprinting.

Example: Transparent
(Clear Film & Clear Squeezable Film)
Transparent Film (Clear Film & Clear Squeezable Film) with white underprint

Example: Metallic
(Chrome Film)
Metallic Film (Chrome Film) with white underprint

Custom Thermal Printer Roll Labels

100% Satisfaction Guaranteed.

1. Shape2 options

2. Size

3. Material 3 options

5. Liner

0. Designs

$337.50

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