About temporary internet files (cache and cookies)
Usually, when Design & Print Online stops working correctly, it means that there’s a problem with how your internet browser is running Design & Print Online.
In order to load things from the internet quickly, your browser (Internet Explorer, Google Chrome, Safari, etc.) stores small files called temporary internet files (often referred to as “cache” or “cookies”).
Sometimes, parts of these files become corrupt, which can cause online services to stop working correctly, so they need to be cleared.
How to clear out temporary internet files (cache and cookies) in Safari
Note: These directions were written specifically for Safari version 26.0. Depending on the version of Safari that you are using, your menus may be slightly different.
- Open Safari.
- Click on the Safari menu item in the top-left corner of your screen—it should be beside the Apple icon.
- Select Settings
- Click on Privacy.
- Click on Manage Website Data.
- Select Remove All and then Remove Now
- We would recommend restarting the browser to access our site and Design & Print Online again
Note: You will be required to sign into your avery account again.