<div id="sugar_text_j_id0:j_id8:j_id9:j_id362:j_id363:j_id366:0:j_id367:theTab:j_id370:j_id371:3:j_id372:j_id373j_id0:j_id8:j_id9:j_id362:j_id363:j_id366:0:j_id367:theTab:j_id370:j_id371:3:j_id372:j_id373_00N1A000006OOlp_div" class="sfdc_richtext"><span style="font-size:12pt;color:rgb(0,0,0);"> If you are unable to print with Design and Print Online, try the following:</span></div><div class="sfdc_richtext"><ul><li><span style="font-size:12pt;color:rgb(0,0,0);">Check that your printer is connected and is not in sleep mode.</span></li><li><span style="font-size:12pt;color:rgb(0,0,0);">If it is a wireless printer, check your wireless connection.</span></li><li><span style="font-size:12pt;color:rgb(0,0,0);">If the PDF is open and you do not see a print option on your printer window, go to <strong>printer destination </strong>and select the<strong> printer name</strong>. That should give you the option to print.</span></li></ul></div><div class="sfdc_richtext"><span style="font-size:12pt;color:rgb(0,0,0);">If you are still unable to print, we recommend contacting the printer manufacturer for further assistance.</span></div>

Cannot Print