HP OfficeJet Pro printers have a feed path that makes a U-turn as the paper, labels or cards go through. This makes it important to adjust your printer settings to help your printer print accurately.
When you print, be sure:
- You are using Avery products designed for inkjet printers
- Paper size is set to 8.5 x 11
- Scale is set to 100% (may be under More Settings or Properties or Preferences in the print dialog)
- For glossy labels, choose Normal print quality and the Plain paper settings to avoid smearing
- For other labels and card products, choose Best print quality to avoid misalignment
When placing labels or cards in the paper tray:
- Fan the sheets before putting them in
- Be sure not to over-fill the tray (only 1/2 or 3/4 capacity)
- Gently snug the paper guides to the edges of the labels or cards
- If you're only printing a few sheets, place 20 or so sheets of plain paper underneath
Troubleshooting:
- HP offers updated printer drivers to improve results with these printers at https://support.hp.com/us-en/drivers/printers
- If the printer is pulling irregularly or more than one sheet at once, feed a single sheet at a time
- We recommend cleaning the multipurpose or lower cassette tray where you place your labels or cards
- Use canned air to blow off any dirt or paper fibers from previous use
- Use tissue paper or paper towel to wipe down paper guides which may have dirt or adhesive residue from previous use
- Use tissue paper or paper towel to wipe down the rest of the tray that the paper will touch to remove remaining dirt
- For more help with HP printers, call HP at 800-474-6836 or visit HP Support
These printers use Pigment ink, so work well on Avery waterproof labels for inkjet printers and all Avery products designed for inkjet printing.