Help With Brother Printers
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Help with Brother Printers; MFC-L2750DW, HL-L2390DW, HL2300D, HL-6200DW, MFC-L8900CDW, HL3170CDW

Brother manufactures a variety of desktop laser printers. Most Brother printers have a very tricky S-shaped feed path that the paper, labels or cards must travel.  This makes it very important to adjust your printer settings to help your printer print accurately.


  • Use Avery products designed for laser printers
  • Set Paper size to 8.5 x 11
  • Set Scale to 100% (may be under More Settings or Properties or Preferences in the print dialog)
  • Change Media Type to Labels

Use the manual feed tray or slot:

  • If your printer has a manual feed tray or slot, be sure to use that.  This bypasses one of the U-turns that the paper travels as it goes through the printer.  You may need to steady the paper at the slot as it is pulled into the printer to be sure it doesn't feed at an angle.

When placing labels or cards in the paper tray:

  • Fan the sheets before putting them in
  • Be sure not to over-fill the tray (only 1/2 or 3/4 capacity)
  • Gently snug the paper guides to the edges of the labels or cards
  • If you're only printing a few sheets, place 20 or so sheets of plain paper underneath


  • Brother offers updated printer drivers to improve printing with these printers at
  • If the printer is pulling irregularly, or more than one sheet at a time, feed a single sheet at a time
  • We recommend cleaning the multipurpose or lower cassette tray where you place your labels or cards
    • Use canned air to blow off any dirt or paper fibers from previous use
    • Use tissue paper or paper towel to wipe down paper guides which may have dirt or adhesive residue from previous use
    • Use tissue paper or paper towel to wipe down the rest of the tray that the paper will touch to remove remaining dirt
  • For more help with Brother printers, call Brother at 800-276-7746 or visit Brother Support

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