To check for updates, click on the Home Tab in the top-left corner. And then click on the Check For Updates button:

If you see that there is an update available for your software, download it to see if that resolves the issue.
Note: we are retiring the Design & Print Offline program and we would highly recommend switching to our free Design & Print Online software to save and access projects. Our online program is regularly updated and has all the same functionality you know and love from the offline version.