<div id="sugar_text_j_id0:j_id8:j_id9:j_id362:j_id363:j_id366:0:j_id367:theTab:j_id370:j_id371:3:j_id372:j_id373j_id0:j_id8:j_id9:j_id362:j_id363:j_id366:0:j_id367:theTab:j_id370:j_id371:3:j_id372:j_id373_00N1A000006OOlp_div" class="sfdc_richtext">At the top right of the screen click on the three black dots for the Chrome Menu: <img src="https://avery.sugarondemand.com/custom/KBImages/0EM0h000000V7Pj.png" alt="User-added image" /> - Click on More Tools - to the left click on Clear Browsing Data If the following 4 items are not selected - click on Advanced <ol><li>Browsing History</li><li>Download History</li><li>Cookies and other site data</li><li>Cached images and files</li></ol>Choose the Time Range: All Time Click on Clear Data Close out of all screens open with the browser to get a new connection <img src="https://avery.sugarondemand.com/custom/KBImages/0EM0h000000V7Pe.png" alt="User-added image" width="500" height="460" /><div> </div>  </div>

Clearing Cache in Google Chrome