Cancel Order
Filter By Topic

Cancel Order

Placed an order online and need to cancel it? 

You have 30 minutes to do so from your online account

  • Sign in at
  • Go to Orders
  • Locate the product you just ordered 
  • Click on the Cancel Order Button
  • Then select Yes, Cancel Order


Please note: You only have 30 minutes to cancel your order after receiving your confirmation number. If you need to cancel your order, please log on to My Account and go to My Orders. Click Cancel Order. Any pending charges will fall off in 24-48 business hours.

If more than 30 minutes has passed, your order will already be in process.  If you have questions about your order, please call us during business hours from Monday to Friday 6:00am – 5:00pm PT at (800) 462-8379.



Was This Article Helpful?

Related Articles

Showing 1 to 3 of 3 entries