{"id":7990,"date":"2026-04-15T16:52:30","date_gmt":"2026-04-15T23:52:30","guid":{"rendered":"https:\/\/www.avery.com\/blog\/?p=7990"},"modified":"2026-04-16T17:39:03","modified_gmt":"2026-04-17T00:39:03","slug":"customer-spotlight-st-brown-co","status":"publish","type":"post","link":"https:\/\/www.avery.com\/blog\/customer-spotlight-st-brown-co\/","title":{"rendered":"Inside a Candle Business: Interview with St. Brown & Co."},"content":{"rendered":"\n

Updated April 2026 by JoJo Mrgich<\/p>\n\n\n\n

A candle brand that caught my attention<\/h2>\n\n\n\n

I met Cassity, the owner of St. Brown & Co.<\/a>, while I was shopping in the small town of San Juan Capistrano. She was selling candles at a pop-up market in the historic Los Rios District. I always have a candle burning in my house, and I was immediately drawn to her beautiful candles and containers. And then once I smelled them, I was sold. <\/p>\n\n\n\n

Candle-making is extremely popular with many of our customers at Avery, so I started talking with Cassity to learn more about her candle business. I was impressed with all the research that went into building her new company, from her containers to her labels, and how much she genuinely loved talking about it.<\/p>\n\n\n\n

Here\u2019s what Cassity shared with me about building her candle business, from how she got started to what she\u2019s learned along the way.<\/p>\n\n\n\n

Interview with Cassity of St. Brown & Co.<\/h2>\n\n\n\n

How did St. Brown & Co. get started?<\/h3>\n\n\n\n

“The idea of selling candles just popped into my head one night as I was drifting off to sleep. It was October 24, 2020. I thought, “Candles are always pleasant.” So I grabbed my computer and started to Google \u2014 how to make candles, how to start a candle business, candle suppliers near me; things like that.<\/p>\n\n\n\n

Being pragmatic, I went to Michaels the next day to buy a few basic candle-making supplies to see if I even enjoyed the process before jumping straight into a business. I made a cute little Mason jar candle by melting wax on the stove in my kitchen and I thoroughly enjoyed it. <\/p>\n\n\n\n

I had the brand image in mind for quite some time, even before I knew what business it would be attached to. Wanting a classic, luxurious, beautiful look, I envisioned black and white colors at the center of my brand.”<\/p>\n\n\n\n

\"Candles
Cassity uses clean black and white label designs to exude a luxurious look on her candles.<\/figcaption><\/figure>\n\n\n\n

What helped shape the brand?<\/h3>\n\n\n\n

“I have been inspired by St. John Knits and Tiffany & Co. as strong luxury American heritage brands. The craftsmanship and design that goes into St. John jackets and Tiffany jewelry is unparalleled. So, I integrated my inspiration from both brands with my own name and thus St. Brown & Co. was born.<\/p>\n\n\n\n

I worked quickly in the fall to set up my online store, social media, and make inventory for a December 31, 2020, launch date. Launching fast meant I wouldn\u2019t have time to overthink and talk myself out of my idea. I also wanted to be poetic and launch on the last day of 2020 to end such a tumultuous year on a wonderful note. And I did it! St. Brown & Co. was live on New Year\u2019s Eve, 2020.”<\/p>\n\n\n\n

How do you approach product development?<\/h3>\n\n\n\n

“For me, candle-making is the perfect blend between creativity and process. It\u2019s creative to select the vessel, fragrance, and design but it\u2019s crucial you make the candles exactly right. You have to pay attention to how hot the wax gets, how much fragrance oil to use, how long it needs to cool before lighting it, and more.<\/p>\n\n\n\n

I have taken a slow and steady wins the race approach to my business. And that strategy is proving quite useful. The brand is evolving at a manageable pace, which is important to me and the success of the brand.<\/p>\n\n\n\n

I also sell wick trimmers and snuffers for candle care, but I don\u2019t produce those accessories myself. Perhaps I will experiment with diffusers down the line, but I don\u2019t have any plans for the immediate future.<\/p>\n\n\n\n

One thing I was conscious of when picking my business name was not to pigeonhole myself into one category. That\u2019s why the business name isn\u2019t \u201cSt. Brown & Co. Candles.\u201d St. Brown & Co. could be anything. Yet to be seen, but full of possibilities. <\/p>\n\n\n\n

I have hired a marketing assistant, and we have already successfully landed some wholesale accounts. We’ve collaborated with real estate agents for closing gifts, and we have consistent pop-up shops. We also have St. Brown & Co. in boutiques.”<\/p>\n\n\n\n

How do you choose scents and materials?<\/h3>\n\n\n\n

“I tried several different waxes when I first started making candles \u2014 soy, coconut soy, and coconut apricot creme. I decided to make my candles with the coconut apricot creme wax because not only was it incredibly easy to work with, the name sounds very luxe.<\/p>\n\n\n\n

For my scents, I use luxurious non-toxic fragrance oils made by The Wooden Wick Co<\/a>., based in Southern California. I always have an idea of what fragrances I want to include in a collection, so I\u2019ll order several samples of a particular kind of scent. For example, in preparation for Father\u2019s Day, I ordered 8 to 12 fragrances that had musky, manly notes. From there, I select the fragrances I like, make a sample candle, and test to see if I like the cold and hot fragrance throw. If it passes my burn test, I produce the candle.”<\/p>\n\n\n\n

What did you learn about labels and printing?<\/h2>\n\n\n\n

“I have always seen Avery products in office supply stores when shopping for school, so I was very familiar with the brand. When choosing where to print my labels, first I tried buying Avery blank labels and printing them on my laser printer. Unfortunately, they didn\u2019t give me the luxurious look I wanted, so I knew printing my labels myself wasn\u2019t going to work.<\/p>\n\n\n\n

Then, I looked up several other custom printing places online where I could upload my design and have them shipped to my house. But they were all astronomically expensive! I knew I wasn\u2019t finding the right solution. <\/p>\n\n\n\n

So, I came back to Avery and tried the custom printing option. I liked that it was easy to select the size and material I wanted, upload my design, and press submit. I also saw that Avery was located in Brea, CA, so it was nice to support a fellow Orange County business.”<\/p>\n\n\n\n

What label materials worked best?<\/h3>\n\n\n\n

“Initially, I started with the white film, but I found that I kept getting little air bubbles under my labels when putting them on my candles. I couldn\u2019t have that, so I tried the glossy finish. It was nice but if I placed the label on my candle and it was a little crooked, I couldn\u2019t peel the label off without leaving a white sticky residue on the candle.<\/p>\n\n\n\n

At the time, I was eyeballing my labels, so I knew I wouldn\u2019t be able to consistently put the labels on straight. I had to account for errors, so I needed a label that I could peel off with ease.<\/p>\n\n\n\n

\"St.
After experimenting, Cassity learned that removable glossy film labels<\/a> work best for her candles.<\/figcaption><\/figure>\n\n\n\n

So, then I tried the removable white film. And it was the winner. It looks beautiful and luxurious because it\u2019s glossy and thick. But it\u2019s also removable! So, if I ever mess up and put a label on crooked, I can easily peel it off and try again until it\u2019s perfect.<\/p>\n\n\n\n

Another perk of the removable white film is that my customers can reuse the vessel when they finish burning their candles. They can clean out the wax at the bottom of the candle and they have the option if they wish, to remove the label so the vessel transforms into a makeup brush holder, pen holder, or even a little pot for a plant. <\/p>\n\n\n\n

I use removable white film for my front-facing labels, and I use regular white matte paper for the warning labels on the bottom of my candles. Warning labels serve a very functional purpose that is unrelated to glamor, so it\u2019s not necessary to have a luxurious warning label when a more affordable option is sufficient.”<\/p>\n\n\n\n

What are your best candle-making tips?<\/h3>\n\n\n\n

“I hand-label my candles. I started out eyeballing my labels, which proved to be inefficient. So, I invested in a Label Wizard<\/a>, which really helped the process. Fun fact: The Label Wizard was designed and created by The Amish in the United States. I recommend investing in a Label Wizard if you\u2019re labeling by hand. It\u2019ll change your life.<\/p>\n\n\n\n

Also, order some of your competitor’s products just to see their quality control. I did that and their labels were not 100% perfect. So, if it’s a hair off, it\u2019s okay. I used to stress about every little imperfection, and it really took away the joy. <\/p>\n\n\n\n

So yes, of course, do your best and produce quality products, but if it’s not 100% perfect, it\u2019s okay. We\u2019re human. And also, you might be the only one that would notice that small of an imperfection. Creative businesses are meant to be fun, so enjoy yourself.”<\/p>\n\n\n\n

What small business owners can learn from Cassity’s start<\/h2>\n\n\n\n

If you\u2019re building your own product-based business, there are a few clear lessons here:<\/p>\n\n\n\n

Start before you feel ready.<\/strong> You don\u2019t need everything figured out to begin. Testing and learning as you go is part of the process.<\/p>\n\n\n\n

Your brand matters early.<\/strong> Even simple design choices\u2014like color, labels, and packaging\u2014shape how customers perceive your product.<\/p>\n\n\n\n

The right materials make a difference.<\/strong> Functionality matters just as much as appearance, especially when you\u2019re producing and applying labels yourself.<\/p>\n\n\n\n

Progress beats perfection.<\/strong> Getting your product out into the world will teach you more than waiting for everything to be perfect.<\/p>\n\n\n\n

Ready to take the next step with your labels?<\/h2>\n\n\n\n

One clear takeaway from Cassity\u2019s process is that finding the right label material can take a little experimentation\u2014but having the right resources makes it a lot easier.<\/p>\n\n\n\n

If you\u2019re in that testing phase, here are a few helpful places to start:<\/p>\n\n\n\n